Door won't close · New York, NY
Garage Door Won't Close? Get It Repaired
Door stops halfway, bounces back up or sits open no matter what you press? We come to your New York home, find what is holding it up, and explain the fix and the price before any work starts.
- Licensed and insured
- Upfront quote before work
- Parts and labor warranty
The cause
Why your garage door won't close
When a garage door won't close, the cause is usually one of a short list: the safety sensors are blocked or misaligned, the door is out of balance from a worn or broken spring, a track or roller is jammed, or the opener's settings or wiring have failed. Which one it is shows in how the door behaves.
A door that starts down and reverses is almost always reading a blocked sensor beam, or the opener believes it has hit something. A door that closes only while you hold the wall button points at the sensors too. One that drops a few inches and stops, or feels very heavy, often has a spring or cable problem. A door that moves unevenly, with one side lower, has a slipped cable or a bent track. And a door that does nothing when you press the button, with no hum, may have lost power, a battery, or its connection with the opener.
It can also be simpler than it looks. The door may be disconnected from the opener by the red release cord, or an obstruction, such as a stray item or a patch of ice or debris in the track, may be in the way. If the door is closed manually, then does nothing on the opener, the opener is the likely culprit.
We sort through these in order, so the repair matches the real fault.
Where we look
What we check when a door won't close
Safety sensors
We check that both eyes are lit, aligned and clean, and that the wire between them and the opener is sound.
Springs and balance
With the opener disconnected, a well balanced door stays put when released at the halfway point. If it falls or lifts, a spring needs attention.
Tracks, rollers and cables
A bent track, seized roller or cable off its drum stops the door at the same spot each time. We trace and correct it.
Opener settings
The travel limits and force settings tell the opener how far to go. If they drift, the opener stops short or reverses.
Remote, wall button and power
Dead batteries, a worn wall control and tripped power are quick to rule out, and we check them early.
The process
How a repair goes
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01
You call and tell us what the door does
Does it stop halfway, reverse, hum, or do nothing? That detail narrows the cause before we arrive.
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02
We come out and check it
We test the sensors, the balance, the tracks and the opener, and work out which fault is actually keeping the door open.
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03
We explain what we found and the price
You hear the cause and the options, with the quote given before any work begins.
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04
We fix it
We make the repair and run the door through full cycles, testing that it closes completely and reverses when it meets an obstruction.
Door will not close?
Door stuck open, stopping short or bouncing back up? Tell us what it does and we'll tell you where we'd look first.
Our work
Doors closing properly again
Common questions
Questions about a garage door that won't close
What should I check first if my garage door won't close?
Why does my garage door go down and then back up?
Can I keep using the door if it won't close?
How much does it cost to fix a garage door that won't close?
Is a broken spring the reason?
How do I get my door working after a power outage?
What should I have ready when I call?
Garage door stuck open?
Tell us what it is doing and we'll come out, find the cause and explain the fix and the price before any work starts.
- Licensed and insured
- Upfront quote before work
- Parts and labor warranty